PUBLIC OFFER / TERMS OF SERVICE (EDUCATIONAL SERVICES)

“Module 1: Faceplastica™ Advanced”

Version: 1.1

Last Updated: [01 january 2026]

Company: INTERNATIONAL ACADEMY OF FACEPLASTICA AND OSTEOPATHY L.L.C, a Limited Liability Company incorporated and licensed in Dubai, United Arab Emirates (License No. 1109253), registered address: Smart Heights, Office 1108, Al Thanyah First, Dubai, UAE, P.O. Box 450642 (the “Company”, “we”, “us”).

Student/Client: Any individual purchasing or accessing the Course (the “Student”, “Client”, “you”).

Governing language: English prevails (Clause 19).

0. LEGAL NATURE OF THIS DOCUMENT (PUBLIC OFFER)

0.1. This document constitutes a public offer by the Company.

0.2. You accept and enter into a legally binding agreement with the Company by checking the “I agree” box (or similar clickwrap mechanism) and completing payment, and/or by accessing/using the Platform after purchase (“Acceptance”).

0.3. Electronic contract. The Parties acknowledge and intend that Acceptance through clickwrap and electronic communications constitutes a valid and binding electronic contract under applicable UAE electronic transactions legislation, and that electronic records and logs may be used as evidence of Acceptance and performance.

1. SUBJECT OF THE AGREEMENT

1.1. The Company shall provide online educational/training services to the Student, and the Student shall pay for and use such services under these Terms.

1.2. The educational product covered by these Terms is: “Module 1: Faceplastica™ Advanced” (the “Course”).

Core Terms (Course Details):

Format: Online, asynchronous video lessons with weekly online seminars

Core Lessons: 90 video lessons

Duration: 6 weeks

Start Date: 16 February 2026 (unless rescheduled under Clause 3)

Access Period: 6 months after Course completion (Clause 2.7)

Platform URL: https://faceplasty.online/profpayment_full

1.3. These Terms apply only to Module 1. Any “Full Course (Module 1 + Module 2)” or other products require separate terms or explicitly stated additional terms at checkout/platform.

2. DELIVERY, ACCESS, ACCEPTANCE

2.1. Delivery is provided exclusively online via the Company’s learning platform and/or other tools selected by the Company (the “Platform”). Access credentials are provided by email and/or within the Platform.

2.2. The Company may provide the Course to multiple students simultaneously. Group elements may include community chats, comments, and live seminars.

2.3. Content release may be staged (“drip”), scheduled, or otherwise managed by the Company. Announcements are delivered via the Platform and/or email.

2.4. Deemed delivery / acceptance: The Company’s services are deemed delivered (rendered) for each part of the Course when the Company makes the relevant digital materials and/or live sessions available via the Platform, subject to Section 7 (Refund Policy).

2.5. Live seminars: Dates/times are determined by the Company and announced via the Platform. Non-attendance does not invalidate delivery. The Company may record seminars and may provide access to recordings at its discretion.

2.6. Technical requirements: The Student is solely responsible for adequate internet connection, device, software, and settings. The Company is not responsible for Student-side issues (slow internet, firewalls, device limitations, third-party restrictions).

2.7. Post-completion access license: After the Course ends, the Company grants the Student a personal, limited, non-exclusive, non-transferable right to access/view Course materials for 6 months after completion, unless access is terminated earlier due to breach of these Terms or suspected fraud.

3. CHANGES TO SCHEDULE, PLATFORM, AND COURSE UPDATES

3.1. The Company may reasonably update the Platform, change URLs, adjust content release schedules (“drip” content), replace instructors, and reschedule live seminars, provided the overall scope remains substantially the same as described on the Product Page.

3.2. If the Company materially changes the Course start date or materially reduces the scope of the Course, the Student may request a refund under Section 7, subject to consumed content and NRF, except where applicable law requires otherwise.

4. CERTIFICATE AND ASSESSMENT

4.1. The Company may provide a Certificate of Completion.

4.2. The Certificate of Completion is issued only if the Student successfully completes the Course curriculum and passes the Company’s final assessment (if applicable) under the Company’s stated criteria and procedures on the Platform.

4.3. The Company may refuse issuance of a Certificate where the Student has not met completion/assessment requirements or has been removed/terminated for breach.

5. FEES AND PAYMENT TERMS

5.1. The total price for the Course is USD 799 (unless a discount/promotion is applied at checkout).

5.2. Payment must be made in full prior to Course access unless an installment plan is offered and confirmed by the Company via the Platform/checkout.

5.3. All bank charges, transfer fees, currency conversion costs, and any fees imposed by payment processors or the Student’s bank are the Student’s responsibility.

5.4. Company banking details (for transfers if accepted by the Company):

MashreqBank PSC, Dubai, UAE

Account No.: 019101252962

IBAN: AE160330000019101252962

SWIFT: BOMLAEAD

5.5. Third-party payment processing: The Company reserves the right to appoint third-party agents, affiliates, or payment processors, including entities registered in other jurisdictions (e.g., the United States), to facilitate fee collection and provide installment payment options (Buy Now, Pay Later services). The Student acknowledges and agrees that payment made to such designated third party constitutes a full and valid discharge of the Student’s financial obligations to the Company under these Terms.

6. STUDENT RESPONSIBILITIES, CONDUCT, AND PERFORMANCE

6.1. No guarantee of outcomes: The Company provides methodology, educational content, and learning environment. The Student acknowledges that results depend on diligence, regular practice, and individual factors. The Company does not guarantee specific outcomes, income, career advancement, professional acceptance, medical results, or aesthetic results.

6.2. Attendance and discipline: Failure to watch lessons or attend seminars for personal reasons does not constitute poor service quality and does not entitle the Student to a full refund.

6.3. Code of conduct: The Student must communicate respectfully on the Platform and in community spaces. Prohibited behavior includes harassment, hate speech, spam, threats, aggressive behavior, advertising/promotion of third-party products without permission, and political discussions unrelated to the Course. The Company may remove the Student from chats and/or suspend access for violations, as further detailed in Appendix 1.

7. REFUND POLICY (PRORATED BY CONSUMED LESSONS) — OPTION 1B / 2A

7.1. Refund window: The Student may request a refund within seven (7) calendar days from the purchase date (“Refund Window”). Refund requests submitted after the Refund Window are not eligible for refund, except where required by applicable law.

7.2. Refund basis: Refunds are calculated based on consumed content, not time elapsed.

7.3. Definition — “Opened/Consumed Lesson”: For refund calculation purposes, a Core Lesson is considered “Opened/Consumed” if the Platform tracking system registers that the Student accessed/opened the lesson page and/or started playback, regardless of whether the Student watched the lesson in full. Platform logs are the primary evidence.

7.4. Seminars and community access (Option 2A): Weekly seminars and community access are included in the Course fee and are considered delivered once made available, regardless of attendance. They are not counted as separate “lessons” in the formula below.

7.5. Refund formula:

Let:

TF = Total Fee actually paid for the Course (excluding third-party financing interest)

TL = Total number of Core Lessons (90)

OL = Number of Opened/Consumed Lessons

CPF = Cost Per Lesson = TF ÷ TL

NRF = Non-Refundable Fees (payment processor fees, bank fees, currency conversion fees, chargeback/anti-fraud/transfer fees, and other transaction costs incurred for receiving and refunding the payment)

Then:

Refund Amount = TF − (OL × CPF) − NRF

7.6. Procedure: To request a refund, the Student must submit a written request via the Company’s support contact stated on the Platform or by email shown in Clause 20. The Company will calculate the refund within 2 business days after receiving the request and will process the refund within 10 business days thereafter (subject to bank/payment processor timelines).

7.7. No-refund situations: No refund is due if:

(a) the Student breached Section 8 (IP/access restrictions) or Appendix 1;

(b) access was terminated for breach or suspected fraud;

(c) the claim is based solely on subjective dissatisfaction (“didn’t like it / didn’t meet expectations”) while the Company delivered access substantially as described;

(d) the Student initiated abusive chargebacks or provided materially false information.

8. INTELLECTUAL PROPERTY, ACCESS SECURITY, AND ENFORCEMENT

8.1. All Course materials (videos, manuals, texts, methodologies, recordings, trademarks, structure) are the Company’s exclusive intellectual property and/or used under license.

8.2. The Student receives a limited, non-exclusive, non-transferable license to use the materials for personal study only during the Access Period. The Student must not record, copy, download (unless expressly enabled), distribute, resell, sublicense, publicly display, publish, or share the materials or access credentials.

8.3. Sharing login credentials with any third party is a material breach. The Company may immediately suspend/terminate access without refund pending verification and/or as an enforcement measure.

8.4. Liquidated damages (IP breach): Unauthorized distribution, piracy, or credential sharing may cause substantial harm that is difficult to precisely quantify. To the maximum extent permitted by applicable UAE law, the Student agrees that USD 5,000 per confirmed incident represents a genuine pre-estimate of losses and is payable as liquidated damages, without prejudice to the Company’s right to seek higher actual damages where permitted, injunctive relief, takedowns, and recovery of enforcement costs where permitted.

9. MEDICAL / PROFESSIONAL DISCLAIMER AND LEGAL COMPLIANCE

9.1. The Course is provided for educational purposes only. It does not constitute medical advice, diagnosis, or treatment, and does not create a doctor–patient relationship.

9.2. The Student is solely responsible for applying any techniques within:

(a) the laws and regulations of the Student’s country of residence and practice, and

(b) the Student’s professional qualification scope and licensing requirements (if any).

9.3. The Company is not liable for injury, damage, or legal consequences arising from how the Student applies Course information to themselves or others. If the Student has health concerns, the Student should consult a qualified professional before applying any techniques.

10. LIMITATION OF LIABILITY

10.1. To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or reputational damage.

10.2. The Company’s total aggregate liability under these Terms shall not exceed the amount actually paid by the Student for the Course.

10.3. The Company is not responsible for bank/payment system actions, declines, holds, or delays, and is not responsible for Student-side technical issues.

11. TERMINATION / SUSPENSION BY THE COMPANY

11.1. The Company may suspend or terminate access immediately if:

(a) payment is not completed;

(b) the Student provided materially false details;

(c) the Student breaches Section 8 or Appendix 1;

(d) fraudulent behavior or chargeback abuse is suspected or detected.

11.2. Termination for breach results in loss of access and no refund.

12. CHARGEBACK POLICY (ANTI-FRAUD) — OPTION 4A

12.1. The Student agrees to contact the Company’s support to resolve billing disputes in good faith before contacting a bank or payment provider.

12.2. Chargeback abuse: Initiating a chargeback without prior good-faith communication through support channels, or initiating chargebacks in bad faith (including after consuming content), is a material breach and may result in immediate termination of access without refund.

12.3. Permanent banning: Repeated or abusive chargebacks may result in a permanent ban from the Platform and denial of future purchases, without limiting the Company’s other rights and remedies where permitted.

13. SANCTIONS / AML / COMPLIANCE

13.1. The Company may refuse service, suspend access, or terminate these Terms if required by applicable law, sanctions compliance obligations, anti-money laundering requirements, or payment processor rules. Refunds (if any) will be handled under Section 7, subject to NRF and legal requirements.

14. FORCE MAJEURE

14.1. Neither Party is liable for failure or delay caused by events beyond reasonable control, including internet outages, platform/provider failures, government actions, sanctions, war, civil unrest, and bank/payment processor disruptions.

14.2. The Company will use reasonable efforts to restore access and/or provide alternatives. If force majeure materially prevents delivery for a prolonged period, refunds (if any) will be handled under Section 7, subject to NRF and consumed content, unless applicable law requires otherwise.

15. ELECTRONIC ACCEPTANCE AND COMMUNICATIONS

15.1. The Student may accept these Terms electronically by checking an “I agree” box, completing payment, using the Platform after purchase, and/or confirming acceptance by email/Platform message.

15.2. Notices and refund requests must be sent via the Company’s official support channel on the Platform or the email listed in Clause 20. The Student must keep contact details updated and check spam/junk folders.

15.3. Messages are deemed delivered when sent to the Student’s provided email and/or made available in the Student’s Platform account.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1. These Terms are governed by the applicable laws of the United Arab Emirates, as applied in the Emirate of Dubai.

16.2. The Parties will attempt good-faith negotiation within 10 business days after a written complaint.

16.3. If unresolved, disputes shall be submitted to the competent courts of Dubai, UAE, unless the Company elects another competent forum permitted by law for enforcement of IP rights.

17. SEVERABILITY

If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

18. ENTIRE AGREEMENT; UPDATES; ASSIGNMENT

18.1. These Terms (including Appendix 1) constitute the entire agreement for the Course and supersede prior communications regarding the Course.

18.2. The Company may update these Terms by publishing a new version on the website/Platform. The version accepted at purchase time applies to that purchase, except where mandatory law requires otherwise.

18.3. The Company may assign its rights/obligations to an affiliate or successor. The Student may not assign rights/obligations without the Company’s consent.

19. LANGUAGE

If these Terms are translated, the English version prevails in case of any inconsistency.

20. COMPANY DETAILS / SUPPORT

International Academy of Faceplastica and Osteopathy L.L.C

License No.: 1109253

Address: Smart Heights, Office 1108, Al Thanyah First, Dubai, UAE, P.O. Box 450642

Bank: MashreqBank PSC, Dubai, UAE — IBAN AE160330000019101252962 — SWIFT BOMLAEAD

Support email: education@mindbodyface.com

Platform support channel: support@fp-platform.online

APPENDIX 1 — CODE OF CONDUCT (PLATFORM & COMMUNITY)

No spam, flooding, repetitive messages, or irrelevant mass posting.

Respectful communication is mandatory: no insults, harassment, hate speech, threats, provocation, blackmail, discrimination.

No obscene/illegal content; no content that violates third-party rights.

No advertising/promotion of third-party products/services without Company permission.

No political discussions unrelated to the Course.

Do not post suspicious links; do not distribute malware or phishing content.

Community spaces are not technical support; support requests must go through official support channels.

Violation may result in moderation actions, removal from chats, suspension/termination of access without refund.