PUBLIC OFFER / TERMS OF SERVICE (TRAINING SERVICES — UAE)
Certified Faceplastica™ Practitioner (CFP) — Hybrid Program
Version: 1.1
Last Updated: [01 January 2026]

Service Provider / Academy:
INTERNATIONAL ACADEMY OF FACEPLASTICA AND OSTEOPATHY L.L.C, a Limited Liability Company incorporated and licensed in Dubai, UAE (DED License No. 1109253), registered address: Smart Heights, Office 1108, Al Thanyah First, Dubai, UAE, P.O. Box 450642 (the “Academy”, “Service Provider”, “Company”, “we”, “us”).
Student / Customer:
Any individual purchasing, enrolling in, or accessing the CFP Program (the “Student”, “Customer”, “you”).
Language: English prevails.

0) LEGAL NATURE OF THIS DOCUMENT (PUBLIC OFFER) & ACCEPTANCE
0.1. This document constitutes a public offer by the Academy for the provision of training/educational services.
0.2. Acceptance / Clickwrap: You accept these Terms and enter into a binding agreement by checking the “I Agree” box (or similar clickwrap mechanism) at checkout and/or completing payment, and/or accessing/using the Platform after purchase (“Acceptance”).
0.3. Electronic contract evidence: The Parties acknowledge and intend that Acceptance through clickwrap and electronic communications constitutes a valid electronic contract under applicable UAE electronic transactions legislation. Electronic records (including Platform logs and clickwrap timestamps) may be used as evidence of Acceptance and performance.

1) DEFINITIONS
1.1. Program: Certified Faceplastica™ Practitioner (CFP) training described in Section 2 and the checkout/order confirmation.
1.2. Module: a distinct part of the Program.
1.3. Lessons: pre-recorded video lessons and associated materials provided online.
1.4. Platform: the Academy’s designated online learning environment (including any LMS or third-party platform used by the Academy).
1.5. Live Online Seminars: scheduled live practical seminars conducted online.
1.6. In-Person Seminar: the 9-day in-person seminar in Dubai, UAE (if included in the Purchased Package).
1.7. Materials: all educational content and resources provided by the Academy, including videos, manuals, study guides, assignments, templates, and related IP.
1.8. Fee (F): the amount payable for the Purchased Package, as stated at checkout / invoice / order confirmation.
1.9. Purchased Package: the package purchased at checkout: (a) Module 1 Only or (b) Full Program (Module 1 + Module 2), and any inclusions shown at checkout/order confirmation.

2) SUBJECT OF THE AGREEMENT & PROGRAM DESCRIPTION
2.1. The Academy shall provide training/educational services under the Program, and you shall pay the applicable Fee and comply with these Terms.
2.2. Program components (Full Program, if purchased):
2 Modules
approximately 90 + 90 video Lessons
9-day In-Person Seminar in Dubai (if included)
2 Live Online Practical Seminars
study guides
printed manual (where applicable and if included)
chat/community support (format/rules determined by the Academy)
Academy certificate (subject to completion requirements)
2.3. Start Date / Cohort: 16 February 2026 or the date indicated on the checkout page / order confirmation for the relevant cohort.
2.4. Access Period: access to digital Materials remains available for 6 months after completion of the Purchased Package, unless terminated earlier for breach or suspected fraud.
2.5. Delivery format: hybrid learning (online Lessons + live online seminars + in-person training in Dubai, if included).
2.6. The Academy may make reasonable updates to schedule, Platform, Materials, instructors, and minor curriculum details to improve quality while preserving the overall purpose of the Program.

3) ENROLLMENT, PLATFORM ACCESS, COMMUNICATION
3.1. Enrollment is confirmed upon successful payment (or confirmation of an approved installment arrangement) and completion of registration requirements shown on the Platform/checkout.
3.2. Platform access is personal and non-transferable. You must not share credentials or provide access to any third party.
3.3. You are responsible for adequate internet connection, devices, and software. Student-side technical issues do not constitute non-performance by the Academy.
3.4. Official communication may be delivered via email, the Platform, and/or Academy-designated messaging channels.

4) FEES, CURRENCY, PAYMENT METHODS
4.1. Full Program Fee (reference): USD 3,100 unless otherwise stated at checkout (promotion/cohort pricing).
4.2. The Fee for Module 1 Only (if purchased) or any other package is the amount displayed at checkout/order confirmation.
4.3. Payment must be made in full before access is granted, unless an installment plan is explicitly offered and confirmed.
4.4. Bank transfer details (if applicable):
Beneficiary: INTERNATIONAL ACADEMY OF FACEPLASTICA AND OSTEOPATHY L.L.C
Bank: MashreqBank PSC, Dubai, UAE
IBAN: AE160330000019101252962
SWIFT: BOMLAEAD
Account No.: 019101252962
4.5. You are responsible for any bank charges, intermediary fees, and currency conversion costs related to payment.

5) THIRD-PARTY PAYMENT PROCESSING & INSTALLMENTS (BNPL)
5.1. The Academy may appoint third-party agents, affiliates, or payment processors (including entities in other jurisdictions) to collect fees and/or provide installment/BNPL options. Payment to such designated third party constitutes a full and valid discharge of your payment obligations to the Academy for that purchase.
5.2. If you use a third-party installment plan, your obligations (interest, fees, repayment schedule, credit checks) are governed solely by your agreement with that third party. The Academy is not responsible for costs imposed by such third party.
5.3. The Academy is not responsible for processor errors, bank delays, or third-party payment system technical issues.

6) SERVICE DELIVERY, SCHEDULE, ACCEPTANCE (INCLUDING 3-DAY OBJECTION RULE)
6.1. Content release & schedule: Lessons may be released according to the Academy’s schedule. Live Online Seminars and In-Person Seminar details (dates, venue, timing) will be communicated via the Platform and/or email.
6.2. Acceptance — online components: Services related to Lessons are deemed rendered and accepted at the moment access to a Lesson (or module section) is opened to you on the Platform.
6.3. Acceptance — live and in-person components:
(a) Live Online Seminar services are deemed rendered upon completion of the seminar session.
(b) In-Person Seminar services are deemed rendered for each day upon completion of that day, and fully rendered upon completion of the seminar.
6.4. Objection window (3 days): Any quality objection must be submitted in writing within 3 (three) calendar days after the relevant service portion is deemed rendered. If no objection is received within this period, that portion is deemed accepted in full.
6.5. Non-attendance: Your non-attendance (for any reason) does not prevent services from being deemed rendered if the Academy provided access and/or conducted scheduled sessions.

7) STUDENT OBLIGATIONS & CONDUCT
7.1. You shall personally participate, complete assignments as required, and follow Academy instructions, rules, and community standards.
7.2. You must behave respectfully. The Academy may remove you from chats/sessions or terminate access for harassment, abuse, disruption, illegal behavior, fraud, or IP violations.
7.3. Outcomes depend on your diligence; the Academy does not guarantee career success, income, or specific results.

8) IN-PERSON SEMINAR: CONFIRMATION, RESCHEDULING, TRAVEL & VENUE RULES
8.1. Preliminary dates: Any in-person dates/location shown on the website/Program description are preliminary until officially confirmed by the Academy.
8.2. Official confirmation: The Academy will send confirmation no later than 60 days prior to the preliminary start date. Confirmation may depend on minimum participants and/or feasibility.
8.3. Right to reschedule prior to confirmation: Until confirmation is issued, the Academy may change dates and/or location by notice through official channels.
8.4. Travel risk / warning: Before receiving confirmation, you are strongly advised not to purchase non-refundable (or partially refundable) tickets or accommodations. The Academy does not reimburse travel, accommodation, visa, insurance, or other trip-related expenses incurred prior to confirmation.
8.5. If rescheduled or cancelled by the Academy: The Academy will offer (as applicable):
(a) transfer to next available in-person dates without additional payment; and/or
(b) a refund of the portion of the Fee attributable to the In-Person Seminar (if priced separately), or a proportional refund of value attributable to the In-Person Seminar (if not priced separately), in accordance with Section 10 and Section 14 (Force Majeure).
8.6. Notices are deemed received when sent to your provided contact channels.
8.7. Changes after confirmation: After confirmation, dates/location will not be changed except in Force Majeure, government requirements, safety restrictions, or objectively preventing circumstances.
8.8. Visa responsibility / visa denial: Obtaining a UAE visa (if required), travel permissions, and compliance with entry requirements are solely the Student’s responsibility. Visa denial, delayed issuance, or inability to travel does not entitle the Student to any refund outside the Refund Policy in Section 10, except where mandatory law requires otherwise.
8.9. In-person venue rules & safety: During the In-Person Seminar, the Student must follow venue rules, safety requirements, and instructor directions. Disruptive behavior, refusal to follow safety instructions, or conduct that endangers others may result in removal from the venue and/or termination from the Program without refund, to the maximum extent permitted by law.

9) CERTIFICATE & COMPLETION REQUIREMENTS
9.1. You may receive an Academy certificate upon successful completion of the Purchased Package requirements, which may include completion of modules, attendance, assignments, and final assessments as determined by the Academy.
9.2. The Academy may refuse certification if requirements are not met or if you are terminated for cause.

10) REFUND POLICY (NO AUTOMATIC 14-DAY COOLING-OFF) & LESSON-BASED RECALCULATION
10.1. No automatic “14-day refund”: The Student acknowledges that this Agreement involves access to digital educational content and scheduled services and is not a recurring subscription. Any refund, if applicable, is governed exclusively by this Section 10, except where mandatory law requires otherwise.
10.2. Refund principle: If you terminate after access has been granted, the refund (if any) is calculated based on unviewed Lessons within the Purchased Package, minus applicable fees and costs.
10.3. Viewed Lesson definition (Platform evidence): A Lesson is treated as “Viewed” if Platform logs show access beyond a minimal threshold, opening/downloading of associated lesson materials, or other objective indicators. Platform logs are primary evidence.
10.4. Core formula:
Let:
F = Fee paid for the Purchased Package
TL = Total Lessons included in the Purchased Package
VL = Viewed Lessons (per Platform logs)
UL = Unviewed Lessons = TL − VL
LUP = Lesson Unit Price = F ÷ TL
FC = Fees/Costs (payment processor fees, bank fees, currency conversion fees, chargeback/dispute fees, and costs of printed materials already produced/shipped, if applicable)
Then:
Refund Amount (RA) = (UL × LUP) − FC, but not less than zero.
10.5. Module separation rule: Refund calculation is performed only against the Purchased Package:
(a) If you purchased Module 1 Only, TL and F refer to Module 1 only.
(b) If you purchased the Full Program, TL and F refer to the Full Program package.
10.6. In-Person Seminar cancellation and incurred costs: If you cancel attendance less than 14 days before the scheduled start (or fail to attend), the Academy may deduct actual incurred costs related to your seat and preparations (venue allocation, printed materials, headcount-based arrangements), up to 100% of the portion of the Fee reasonably attributable to the In-Person Seminar, in addition to other deductions permitted under this Section 10.
10.7. Refund request procedure: Refund requests must be submitted in writing via the Academy’s designated support email/channel, including identification and payment proof.
10.8. Timing: The Academy will calculate the refund within 2 business days after receiving a complete request and will process approved refunds within 10 calendar days, subject to bank/processor timelines.
10.9. Chargebacks and disputes: If you initiate a chargeback without first following the refund procedure, the Academy may suspend access pending resolution and deduct dispute-related fees from any otherwise payable refund where permitted.

11) INTELLECTUAL PROPERTY (IP), LICENSE, RESTRICTIONS
11.1. Ownership: All Materials, techniques, trademarks (including Faceplastica™), and Program content are the exclusive property of the Academy and/or licensors. No ownership is transferred.
11.2. License: You are granted a limited, non-exclusive, non-transferable, revocable license solely for personal educational purposes during the Access Period.
11.3. Prohibitions: You shall not record, screen-capture, download (where not permitted), copy, distribute, publish, resell, sublicense, or share Materials; share credentials; bypass security; or create derivative products/courses.
11.4. Instructor restriction: You shall not teach, train, or certify others in the Faceplastica™ method as an instructor without a separate written instructor/teacher license from the Academy.
11.5. Enforcement: The Academy may suspend/terminate access upon suspected IP breach or credential sharing.
11.6. Liquidated damages: For each verified IP breach (including unauthorized distribution, resale, or public posting of Materials, or credential sharing), you agree to pay USD 10,000 per verified breach as liquidated damages (reasonable estimate of harm), in addition to the Academy’s right to seek documented additional damages and injunctive relief where available.

12) NO GUARANTEE OF RESULTS; EDUCATIONAL DISCLAIMER
12.1. The Program is educational and informational. The Academy does not guarantee any specific outcome, clinical result, business result, income, or third-party recognition/licensing.
12.2. You are solely responsible for decisions and actions arising from use of Materials.

13) LIMITATION OF LIABILITY (INCLUDING TRAVEL LOSSES)
13.1. To the maximum extent permitted by law, the Academy is not liable for indirect, incidental, consequential, special, or punitive damages.
13.2. The Academy’s total aggregate liability shall not exceed the Fee actually paid for the Purchased Package.
13.3. The Academy is not liable for Student-side technical failures, third-party outages, payment delays, or events beyond the Academy’s reasonable control.
13.4. Travel losses: Except as expressly stated in Section 8.5 and Section 10, the Academy is not liable for any travel-related losses or expenses (tickets, accommodation, visas, insurance, local transport, missed work, or similar costs).

14) FORCE MAJEURE
14.1. Neither Party is liable for delay or failure due to events beyond reasonable control, including governmental actions, natural disasters, epidemics, war, civil unrest, venue restrictions, sanctions, or widespread network failures.
14.2. If Force Majeure materially affects the In-Person Seminar, the Academy may reschedule, change venue, or offer an alternative delivery format. Remedies (including any refund) will be handled under Section 10 and Section 8.5, subject to incurred costs and applicable law.

15) TERM & TERMINATION
15.1. These Terms become effective upon Acceptance and successful payment and remain in effect until the end of the Access Period unless terminated earlier.
15.2. The Academy may terminate immediately for cause (fraud, abuse, IP violations, credential sharing, serious misconduct). In such case, no refund is due, to the maximum extent permitted by law.
15.3. The Student may terminate by written request, subject to Section 10.

16) GOVERNING LAW & JURISDICTION (DUBAI, UAE)
16.1. These Terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai.
16.2. The Parties shall attempt amicable resolution. If not resolved within 30 days of written notice, disputes shall be submitted to the competent courts of Dubai, UAE.

17) ELECTRONIC ACCEPTANCE; ENTIRE AGREEMENT; SEVERABILITY
17.1. Electronic acceptance (checkbox, click-to-accept, online checkout payment, or electronic signature) constitutes valid consent and a binding agreement to the extent permitted by law.
17.2. These Terms, together with any checkout/order confirmation referencing them and any appendices, constitute the entire agreement and supersede prior discussions.
17.3. If any provision is held invalid, the remainder remains in effect.

18) CONTACTS / SUPPORT
International Academy of Faceplastica and Osteopathy L.L.C
DED License No.: 1109253
Address: Smart Heights, Office 1108, Al Thanyah First, Dubai, UAE, P.O. Box 450642
Bank (if offered): MashreqBank PSC, Dubai — IBAN AE160330000019101252962 — SWIFT BOMLAEAD
Support email: education@mindbodyface.com
Platform support channel: support@fp-platform.online

APPENDIX A — COMMUNITY & PLATFORM RULES (SHORT FORM)
Respectful communication; no harassment, threats, hate speech, discrimination.
No spam/flooding/disruption.
No illegal content or infringement of third-party rights.
No recording, screen capture, re-streaming, redistribution, resale, or credential sharing.
The Academy may remove messages, suspend access, or ban users for violations.