Privacy Policy
MINDBODYFACE LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase our Services, or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, billing and mailing address.
- Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via third-party processors such as Stripe).
- Account Information: Username, password, and preferences related to your account.
- Usage Data: Information about how you use our Services, including device type, IP address, pages visited, time spent, clicks, and interaction history.
- Communications: Any emails, messages, or customer service interactions.
2. How We Use Your Information
We use your information to:
- Provide and deliver our Services;
- Process transactions and manage payments;
- Communicate with you regarding purchases, updates, and customer service;
- Improve our Services and user experience;
- Comply with legal obligations;
- Conduct internal analytics and business operations.
3. Sharing of Information
We do not sell your personal information. We may share it with trusted third parties for the purposes listed above, including:
- Payment Processors (e.g., Stripe);
- Email Marketing Platforms (e.g., Mailchimp);
- Analytics Providers (e.g., Google Analytics);
- Advertising Platforms (e.g., Meta Ads, Google Ads);
- Hosting Providers and CRM systems;
- Government authorities, if required by law.
Each third party is required to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve website functionality;
- Remember user preferences;
- Conduct analytics and understand user behavior;
- Support advertising and retargeting campaigns.
You may adjust your browser settings to decline cookies, though this may limit functionality.
5. Your Privacy Rights
Depending on your jurisdiction (e.g., under the California Consumer Privacy Act (CCPA) or GDPR):
- You may request access to the personal data we hold about you;
- You may request correction or deletion of your data;
- You may object to or restrict certain types of processing;
- You may request that we do not sell or share your personal data.
To exercise your rights, contact us at: info@mindbodyface.com
6. Data Retention
We retain your data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement appropriate technical and organizational security measures, including encryption, limited access, and secure storage, to protect your personal data.
8. International Transfers
If you are located in the European Union, the European Economic Area (EEA), the United Kingdom, or other jurisdictions with data transfer restrictions, we ensure that your personal data is transferred to the United States in compliance with applicable data protection laws.
Where required, such transfers are based on Standard Contractual Clauses (SCCs) approved by the European Commission or other appropriate legal mechanisms, such as adequacy decisions or Binding Corporate Rules.
By using our Services, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside your own, including the United States, where data protection standards may differ. We implement appropriate safeguards to protect your data in accordance with applicable law.
9. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children without verified parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Email Marketing and Communications
By providing your email address and explicitly opting in, you consent to receive promotional and informational emails from MINDBODYFACE LLC, including updates on new services, special offers, and educational content. You may unsubscribe at any time by clicking the “Unsubscribe” link included in each email or by contacting us at info@mindbodyface.com. We comply with applicable laws such as the CAN-SPAM Act and will promptly honor your request.
12. Images and Coaching Materials
If you provide us with personal photos, videos, or other materials for the purposes of personalized coaching or services, such content will be used solely to deliver the agreed services. We do not share, publish, or use such materials for any other purpose without your explicit written consent. You may request deletion of such content at any time, and we will promptly comply.
13. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MINDBODYFACE LLC
1021 E Lincolnway Suite 8342, Cheyenne, WY 82001
Email: info@mindbodyface.com
Phone: +16282892382